Billing & Cancellation

Last updated: 2026-10-13

How billing works

• Search is free. Paid plans are monthly tracking-only subscriptions.
• No free trial. You're charged when you subscribe.
• Your plan renews automatically every month until you cancel.
• No minimum term.

• Every plan also includes Favorites, a saved list.
• Plans include tracking only. They don't include Brocius services, domain names or anything else.
• Out of tracking slots? The site shows the plans side by side so you can upgrade, or you can remove a tracked mark to free a slot. Upgrades open Stripe's secure billing page, which shows the new price before you confirm.
• Prices are in US dollars. Today they don't include sales tax and none is added. If that changes, checkout will show it before you pay, and we'll email current subscribers before it's added to a renewal.
• Payments: Stripe processes every ExpiredMarks charge. We never see your full card number.

Charges appear on your card statement as EXPIREDMARKS.

What you agree to at checkout

• You pick a plan from all four, shown side by side.
• Next to the Subscribe button we show the price, that you're billed monthly, that the plan renews until you cancel, and how to cancel.
• One box to accept the Terms and Privacy Policy.
• A separate, unchecked box to agree to automatic renewal.
• We save a record of what you agreed to for at least 3 years, or 1 year after your plan ends, whichever is longer.

Your acknowledgment email

Right after you subscribe, we email you:

• your plan and price;
• that it renews every month until you cancel;
• our cancellation and refund policy;
• how to cancel, with a direct link;
• the line "Charges appear on your card statement as EXPIREDMARKS."

Keep it for your records.

Annual reminder

Once a year while your plan is active, we email you a reminder of your plan, its price and how often you're charged, and how to cancel.

How to cancel (online, anytime)

1. Sign in.
2. Go to Account.
3. Click Manage or cancel plan (or Cancel subscription). It opens the Stripe customer portal.
4. Confirm. You're done.

• No call, email or survey needed.
• If we ever show an offer, a "Click to cancel" button stays on screen next to it.
• Cancelling takes effect at the end of your current billing period. You keep paid features until then and won't be charged again.
• Can't sign in? Email support@expiredmarks.com from your account email and we'll cancel for you.

Price changes

• We'll email you at least 7 and no more than 30 days before a new price applies to your plan.
• The email tells you how to cancel.

Plan changes

• If we make a material change to your plan, we'll email you before it takes effect, with how to cancel.

Refund policy

• No refunds for partial months after a renewal.
• Duplicate or erroneous charges are refunded in full if you tell us within 30 days.
• First-time subscribers who email within 7 days of their first charge can get a one-time goodwill refund.
• Chargebacks: please contact support@expiredmarks.com first. We can usually fix it faster.

The full Refund Policy has the details.

Products sold elsewhere

Brocius (brocius.com) is a DBA of Jack's Inventory Consulting, LLC, the same company that operates ExpiredMarks, and a separate service. ExpiredMarks lists it with links out and may track those referrals. Brocius is sold and paid for on brocius.com under that site's own terms and privacy policy. ExpiredMarks doesn't bill for it. Brocius offers AI business answers ($10/month for 50 questions, with 3 free questions to start), documents ($10 for members, $25 for non-members) and the Advisors membership ($249/month). A business plan or any Brocius answer never makes a name or mark safe to use and is not legal advice.

Help

support@expiredmarks.com (support is by email)
ExpiredMarks™, a DBA of Jack's Inventory Consulting, LLC, PO Box 1221, Rancho Cordova, CA 95741-1221

Refund Policy

Last updated: 2026-10-13

This policy covers the four ExpiredMarks tracking plans (Track 1, Track 3, Track 25 and Track 100). It's part of our Billing & Cancellation page.

Cancelling

• Cancel anytime online: sign in, go to Account and click Manage or cancel plan. It opens the Stripe customer portal.
• Cancelling takes effect at the end of your current billing period. You keep paid features until then, and you won't be charged again.

Partial months

• No refunds for partial months after a renewal. When your plan renews, that month is charged in full, even if you cancel partway through it.

Duplicate or erroneous charges

• If you were charged twice, charged the wrong amount, or charged after you cancelled, we'll refund the charge in full.
• Please tell us within 30 days of the charge.

First-time goodwill refund

• New to ExpiredMarks? If you email us within 7 days of your first charge, we'll refund that first charge as a one-time goodwill refund, and cancel the plan.
• This is available once per person, for a first-time subscriber's first charge only.

If we close your account

• If we close your account without cause, we refund the unused part of your current billing period.

Chargebacks

• Please contact us first at support@expiredmarks.com. We can usually fix a billing problem faster than a card dispute, and a refund from us reaches your card the same way.
• You keep any right your card issuer gives you.

How to ask for a refund

• Email support@expiredmarks.com from your account email, with the charge date and amount.
• We aim to reply within 2 business days.
• Approved refunds go back to the original card through Stripe. Your bank usually shows them within 5 to 10 business days.

Charges appear on your card statement as EXPIREDMARKS.

Products sold elsewhere

• Brocius (brocius.com) is a DBA of Jack's Inventory Consulting, LLC, the same company that operates ExpiredMarks. It is a separate service, sold and paid for on brocius.com under that site's own terms and privacy policy. ExpiredMarks links to it and may track those referrals. Refunds for Brocius follow brocius.com's own terms. This policy doesn't cover them, and ExpiredMarks can't refund them.
• Brocius offers AI business answers ($10/month for 50 questions, with 3 free questions to start), documents ($10 for members, $25 for non-members) and the Advisors membership ($249/month). A business plan or any Brocius answer never makes a name or mark safe to use and is not legal advice.

Your rights

Nothing here limits any refund right the law gives you.

ExpiredMarks™, a DBA of Jack's Inventory Consulting, LLC
PO Box 1221, Rancho Cordova, CA 95741-1221 · support@expiredmarks.com